The team over at WP Engine recently asked me if I’d be interested in doing a Q&A for their blog. I was more than happy to do so, and it got me thinking about their company and what they do. I’ve worked with a lot of different web hosts over the years and all of them have their pro’s and cons – whether it be pricing, support, server configurations, or just the overall experience.
I’ve had good experiences and bad, but WP Engine stands out as one of the best hosting providers that I’ve worked with. While I’ve had good experiences with other hosts, it’s rare to find a host that provides great service and holds each customer relationship to such a high regard. Here are just a few reasons why I host my WordPress sites with them, and why I recommend them when people ask.
Speed and reliability
The technology that WP Engine uses is designed specifically for WordPress, and their server stacks can handle any amount of traffic. I’ve seen some large traffic spikes in my analytics, but would have never known based upon the performance – which was still snappy and quick. They use top quality hardware, and spread web requests and database queries across multiple servers.
On top of that, you don’t have to worry about configuring any caching plugins. WP Engine uses technology that was created by their team called “EverCache”. They claim that this technology outperforms just about any caching plugin (including WP Super Cache and W3 Total Cache) and based upon the performance that I have seen, I believe it. And it’s all configured automatically – both server side and client side. You’ll still have to minify your scripts and stylesheets, but that’s a piece of cake.
If you’re looking for an example of these fast loading times, just check out the page load times on my site.
They offer a CDN
I haven’t seen any other host that offers a solid CDN right out of the box. WP Engine does. They work with NetDNA to provide a fast, reliable CDN. You don’t even have to get your hands dirty setting it up, as it is all configured automatically. This point could be bundled with the one above, because it also contributes to better speed and reliability, but I figured it was worth its own section.
Support is knowledgeable, helpful, and friendly
To me, support and communication is just as important as the technology. And again, WP Engine does a great job with it. Although they are not available 24/7 (except for emergencies), I have never had an issue waiting for someone to help me out.
Not only are they prompt, but they are also extremely knowledgeable. Their entire support staff is made up of WordPress experts. They’ve helped me tackle some issues and offered suggestions for problems that were caused on my end – not a lot of hosts will go above and beyond like that.
And to top it all off, they have always been patient and friendly whether it be via their Support Dashboard, Twitter, email or phone. I guess you could say I like those guys and gals.
One Click Staging Site
This is one of my favorites. WP Engine offers the ability to create an exact copy of your live site, at any time, with one click of a button inside your WordPress Dashboard. You can push your changes to this staging site, test things, break things… All without affecting your production site. When you are running a public facing site, this feature is priceless. You don’t have to be nervous updating themes or plugins, or making changes to your site. Try them on your staging site first, make sure they work, and then push to your live site. And you can reset your staging site at any time with one click. It’s awesome.
I use Git for version control, so I was happy when WP Engine fully integrated Git-Push-To-Deploy into their hosting platform. You can push changes to your staging site or your production site… or both. All you have to do is open a ticket with your SSH public key and which install you’d like to associate them with and then you can start utilizing all the Git goodness. Pretty rad.
Peace of mind
WP Engine secures every site they host. They constantly scan their servers and make sure no malware or security holes are present. They also fix your site if it’s hacked – for free. Backups and restore points are automatically created daily, and you can manually create one at any time with a couple of clicks. And this is included with any plan.
It saves time
With all of these features (and more) I find myself spending a lot less time with server issues and maintenance. WP Engine will even update your sites when a newer version of WordPress is available. For example, when 3.5 was released, I received word from WP Engine that they would be testing the latest version of WordPress, and then pushing the updates to all installs. They notified me beforehand so I was able to test 3.5 on my staging sites. After making sure everything was in working order, I easily updated to 3.5 on my production sites. It was the most seamless update I’ve ever completed. And for minor releases (3.5 to 3.5.1 for example) WP Engine handled it automatically without a hitch.
I don’t have to worry about taking manual backups, or regular server maintenance. They take care of it. Pretty rad.
They are active in the WordPress community
Another thing that I like is the fact that I often see WP Engine active in the WordPress community. Whether it be on Twitter, at WordCamps, or just exchanging ideas with other WordPress enthusiasts. Hell, I don’t even think Austin sleeps.
They also offer a very generous affiliate program. If you sign up for the WP Engine affiliate program you’ll receive a minimum of $150 per referral. It doesn’t matter which plan, the payout is at least $150+. I would recommend them either way, but it’s nice that they offer the affiliate program, too.
Note: The links to WP Engine in this article are affiliate links. It will cost you nothing extra, but I will make a commission if you buy hosting through them. Affiliate links or not, I stand by everything written here and would feel the same either way.
WP Engine – Conclusion
Suffice to say, I like the team and the service over at WP Engine. They offer solid WordPress hosting, awesome support, and they are easy to work with. Go check them out. And if you’re looking for hosting now, they’re offering two months free when you prepay for a year. They don’t lock you in to any contract, and they also offer a 60-day money back guarantee. So if you’re unhappy, you can get a full refund.
Have you worked with them before? Or do you have a question? Whether positive or negative, let me know in the comments below.